Every morning,
the same flood.
Booking requests. Modifications. Cancellations. Special requirements. They pour in through email, contact forms, and booking platforms.
Each one requires manual processing. Every. Single. Time.
Your team spends hours just triaging the inbox before they can even start working on actual guest experiences.
Copy. Paste.
Repeat.
Open email. Highlight guest name. Ctrl+C. Switch to Excel. Ctrl+V.
Now do the same for: email address, check-in date, check-out date, room type, number of guests, special requests, phone number...
⚠️ One typo and the guest arrives to find no reservation.
| # | Guest Name | Check-in | Check-out | Room | Guests | Status | |
|---|---|---|---|---|---|---|---|
| 1 | Sophia Martinez | sophia.m@... | 14/08 | 18/08 | Deluxe | 12 | Pending |
| 2 | Thomas Wilson | thomas.w@... | 03/09 | 05/09 | Suite | 23 | Modified |
| 3 | Vlad Petrov | vlad.p@... | 22/08 | 24/08 | Standard | 10 | Pending |
| 4 | James Chen | james.c@... | 07/09 | 09/09 | Deluxe | 8 | Confirmed |
| 5 | Anna White | anna.w@... | 15/08 | 17/08 | Suite | 21 | Pending |
| 6 | Mike Rodriguez | mike.r@... | 21/08 | 23/08 | Standard | 35 | Modified |
| 7 | Priya Sharma | priya.s@... | 01/09 | 04/09 | Deluxe | 16 | Pending |
| 8 | Corp Events Ltd | corp.e@... | 05/09 | 06/09 | Banquet | 20 | Pending |
Jump between systems.
Chase missing info.
Switch to your PMS. Search for availability. Manually enter the booking details you just typed into Excel.
Oh wait—this request is missing the guest count. Now you have to email them back and wait.
Every back-and-forth delays confirmation and risks losing the booking.
Best regards, Reservations Team
Manual processing doesn't scale.
While you're stuck in copy-paste loops, your competitors are automating and growing.
At 50 bookings/week, that's 16+ hours of data entry. Every week.
Wrong dates. Misspelled names. Each error costs time, money, and reputation.
Double your bookings? You'll need to double your staff—or watch satisfaction plummet.
What if your inbox
could think?
Reservations run your business. InReserve runs your reservations.
We sit right between your inbox and your booking system. AI reads every email instantly, confirming requests automatically or queuing them for one-click approval. No black boxes. No more copy-pasting.
See exactly how AI
processes every request
The moment an email arrives, InReserve reads the context, extracts the booking intent, and starts processing.
Instant Classification
Detects if the email is a new booking, modification, or cancellation immediately.
Deep Extraction
Pulls context like dates, room types, guest counts, and special requests seamlessly.
Live Pipeline
Executes availability checks and drafts responses in real-time (2-5 seconds).
Booking request — 2 rooms, Aug 14–18
sophia.martinez@gmail.com
Change my reservation — move to Sept 3
thomas.wilson@outlook.com
Suite availability next week?
laura.chen@company.com
Table for 6 this Saturday evening
james.parker@email.com
Missing a detail?
AI asks the guest — automatically.
When a booking request is missing the guest count, room preference, or check-out date, InReserve doesn't stall — it drafts and sends a precise follow-up directly to the guest.
No template spam. One targeted question, sent in seconds, so the booking can complete without you lifting a finger.
Your inbox stays silent until the guest replies.
Re: Booking request — 2 rooms, Aug 14–18
Hi, I'd like to book 2 rooms for Aug 14–18. We need sea view if possible. Let me know the rates.
- →
- →
AUTO-PROCESSED — 8 bookings
Laura Chen
Suite · Jul 22–25 · 96%
James Parker
Table for 6 · Sat 7pm · 96%
Priya Sharma
Deluxe · Sep 1–4 · 94%
Corp Events
Banquet · Sep 5 · 95%
AWAITING GUEST REPLY — 3
Sophia Martinez
Sent: "How many guests?"
Mike Rodriguez
Sent: "Which room type?"
Anna White
Sent: "Confirm check-out date"
Most handled instantly.
A few need a reply.
High-confidence requests — clear guest name, dates, room type — are confirmed and saved to your PMS automatically.
When a detail is missing, InReserve drafts and sends a targeted follow-up question to the guest, then waits for their reply.
Your team sees none of this until it needs them.
AI spots what
needs a human eye.
Conflicting dates. Unusual requests. A booking that doesn't match any existing reservation. InReserve doesn't guess — it flags.
You see the AI's reasoning, the extracted fields, and a one-click action. No digging, no decoding.
2–3 reviews a day, not 30.
🤖 "Room type not specified. Check-out date ambiguous — Aug 17 or 18?"
CHECK-IN
14 Aug
CHECK-OUT
17 or 18?
ROOM TYPE
Not set
🤖 "No existing reservation found for this email. Cannot modify without confirmation."
NEW DATE
Sept 3
BOOKING REF
Not provided
EXISTING
Not found
All processed.
10+ hours back.
47 requests handled. Your team reviewed 2. Everything else — confirmed, filed, and done.
What InReserve delivers
Saved per booking
No more copy-paste, tab-switching, or manual entry.
Response time
Every inquiry acknowledged and processed in near real-time.
Languages supported
Guests write in their language. InReserve understands.
Always on
Bookings that arrive at 3am are handled by 3am.
Transparent AI
Every decision shown, every field explained, every action approved.
What we handle, and for whom
Every reservation interaction, automated — for hotels, restaurants, cruises, yachts, events, and tours.
What we handle
Built for
New bookings
Hotels
Modifications
Restaurants
Cancellations
Experiences & events
Communication channels
In-chat widgetPMS integrations
Cloudbeds
RoomRaccoonThings people ask before signing up
We're building this
in the open.
InReserve is early. We're looking for hotels, restaurants, and trip organizers who want to be among the first to try it — and help shape what it becomes.
No commitment. No credit card. Just early access to something we think will change how reservations work.